Faq's

Shipping & Refund

What is HAIR FIBERᴾᴷ’s return policy?

HAIR FIBERᴾᴷ offers a 30-day return policy. You can return most items within 30 days of receiving your order for a full refund, exchange, or store credit — as long as the product is in its original condition.

How long does shipping take?

Standard delivery usually takes 3–5 business days for orders within Pakistan. If applicable, international shipping may take 14–21 days, depending on the destination. Please note that shipping times do not include order processing time.

Can I change my shipping address after placing an order?

If your order has not been dispatched yet, you may still be able to change the shipping address. Please reach out to our customer support team as soon as possible to request an update.

How long does it take to process a return?

Once we receive your returned product, please allow up to 10 business days for our team to inspect the item and issue your refund or exchange. You will receive an email notification once your return has been processed.

Will I be refunded the shipping cost when I return an item?

Shipping fees are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund — unless the return is due to an error on our part.

FEG Plus Hair Spray

Should I consult a doctor before using FEG Plus?

If you have any medical condition or are taking treatment for your scalp, it’s best to consult your doctor before using this product. Otherwise, it is generally safe for regular use.

Is FEG Plus suitable for all hair types?

Yes — our serum works effectively on every hair type, texture, length, and ethnicity.

How long does it take to see results?

Most users start noticing visible improvements within a few weeks of consistent use.

Can I use FEG Plus with other hair products?


Yes, you can safely combine it with other hair care products.

Just make sure to leave 15–20 minutes between applying FEG and any other topical treatment on the scalp.

Is FEG Plus safe for all ages?

Our formula is made with gentle, natural ingredients suitable for all ages.

However, please follow the usage instructions provided.

Does FEG Plus have any side effects?


Our serum is made using clean, natural, and clinically tested ingredients.

Used by thousands with no reported side effects. Just follow the directions on the packaging for best results.